Flying is one of the most stressful ways to travel. As if extra surcharges, excessive security inspections, and never-ending check-in queues weren’t enough, there are always a few debacles awaiting you on the aircraft.
When inconveniences go beyond being refused another bottle of wine because you’re about to touchdown, deeply displeased passengers do more than just post passive-aggressive Facebook rants (although they might do that, too) -- they go to court.